California Medical Equipment
Website: https://www.calmedequipment.com/
Effective Date: October 27, 2026

1. Introduction

California Medical Equipment (“CalMed Equipment,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.calmedequipment.com/, purchase products, request a quote, or contact us.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it as appropriate.

2. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

• Name and contact details, including email address and telephone number.
• Billing and shipping addresses.
• Company or organization name, if provided.
• Information submitted through contact forms, quote requests, or customer service inquiries.

Order and Transaction Information

• Products purchased, order history, and delivery details.
• Payment and billing information necessary to process transactions.
• Records of returns, refunds, and customer service communications.

Payments may be processed by third-party payment providers. The payment information collected and stored depends on the payment method and provider used.

Technical and Usage Information

We may automatically collect information such as your IP address, browser type, device information, pages visited, referring websites, and interactions with our website.

Cookies and Similar Technologies

We may use cookies and similar technologies to maintain shopping cart functionality, improve website performance, understand visitor activity, and support website analytics and advertising where applicable.

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders and deliver products.
• Process payments, refunds, returns, and exchanges.
• Respond to inquiries and provide product information or quotations.
• Communicate order confirmations, shipping updates, and service notifications.
• Manage customer accounts and improve the shopping experience.
• Maintain website functionality, security, and fraud prevention.
• Analyze website traffic and improve our products and services.
• Send promotional emails, offers, or updates where permitted by law.
• Comply with applicable legal, tax, accounting, and regulatory obligations.

4. How We Share Your Information

We may share personal information with trusted third parties when reasonably necessary to operate our business, including:

• Payment processors to facilitate secure transactions.
• Shipping and delivery providers to deliver purchased products.
• Website hosting and technology providers to maintain our website.
• Analytics and advertising providers to understand website usage and support marketing, where applicable.
• Professional advisers and government authorities when required for legal, regulatory, security, or compliance purposes.

We expect service providers handling personal information on our behalf to use it only as permitted by applicable agreements and law.

We do not sell personal information for money. If our use of advertising or analytics technologies constitutes “selling” or “sharing” personal information under applicable privacy laws, we will provide any required notices and choices.

5. Cookies and Website Analytics

Our website may use first-party and third-party cookies to remember preferences, support shopping cart functions, measure website traffic, and improve website performance.

You can manage cookies through your browser settings and, where available, our cookie preference tools. Disabling certain cookies may affect website functionality.

Where required by law, we will request consent before using non-essential cookies or similar tracking technologies.

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable law.

8. Your Privacy Rights

Depending on your state or country of residence and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Obtain a copy of certain personal information in a portable format.
• Opt out of certain targeted advertising, sale, or sharing of personal information, where applicable.
• Withdraw consent where processing is based on consent.
• Appeal a decision regarding a privacy request, where required by law.

To submit a privacy request, contact us at **info@calmedequipment.com**. We may need to verify your identity before processing your request.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

9. Email Communications

We may send transactional emails related to your orders, purchases, quotations, or customer service requests.

If we send promotional emails, you may unsubscribe using the link included in the email or contact us at info@calmedequipment.com. Unsubscribing from promotional communications will not prevent us from sending essential transactional or service-related messages.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or payment platforms. These third parties maintain their own privacy policies and practices.

We are not responsible for the privacy, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website is intended for individuals and organizations seeking medical equipment and related products. It is not directed toward children who are not legally permitted to use our services independently under applicable law.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information unlawfully, please contact us so we can investigate and take appropriate action.

12. Healthcare and Sensitive Information

Our website primarily facilitates the purchase of medical equipment and related products. Please do not submit sensitive medical information, medical records, or other confidential health details through general contact or quote request forms unless specifically requested through an appropriate and secure process.

We do not intend to collect sensitive health information through ordinary shopping activities. If we collect or process sensitive information, we will do so in accordance with applicable law.

13. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), if those laws apply to our business.

These rights may include the right to know what categories of personal information we collect, use, disclose, sell, or share; request access to or deletion of certain information; request correction; and opt out of certain sales or sharing of personal information.

California residents may submit requests by emailing **info@calmedequipment.com**.

Where applicable, we will provide any required disclosures and honor valid requests within the timeframes prescribed by law.

14. International Visitors

Our business operates from California, United States. If you access our website from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate, subject to applicable legal requirements.

Where required, we will implement appropriate safeguards for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, data practices, or legal requirements.

Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.

16. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

California Medical Equipment (CalMed Equipment)

• Website: https://www.calmedequipment.com/
• Email: info@calmedequipment.com
• Phone: 1-888-912-2563
• Address: 1891 N Gaffey Street, Suite E, San Pedro, CA 90731, USA

We will review and respond to privacy inquiries in accordance with applicable law.