Privacy and Security

As your privacy is important to us, California Medical Equipment and Supplies has prepared this privacy web page so that you may better understand how your personal information is used in connection with California Medical Equipment and Supplies’ online services. Please
take the time to review this page and contact us at webmaster@calmedequipment.com with any questions or concerns.

This Statement of Privacy & Security applies to California Medical Equipment and Supplies’ family of Web sites, customer telephone surveys, product registration cards and customer support helpdesk communications and governs data collection and usage at all of these California Medical Equipment and Supplies sites and services. California Medical Equipment and Supplies provides a general audience web site. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy & Security.

Collection of your Personal Information

California Medical Equipment and Supplies may ask you to register and provide personal information in certain instances, such as when you purchase products from the Specialty Store, download free software, register new products, enter a contest or sweepstakes or sign into a page that requires authorization. California Medical Equipment and Supplies may also collect financial information to bill you for products and services that you purchased online.

This personal information may include your name, e-mail address, user ID, address and telephone number. California Medical Equipment and Supplies may also collect demographic information, such as your age, gender, zip code, education level, household income, preferences, interests, favorites and whether you are a personal or business user.

Collection of Other Information

California Medical Equipment and Supplies automatically collects on our server logs certain information about your computer hardware and software when you visit our Web site or use California Medical Equipment and Supplies’ online services, such as California Medical Equipment and Supplies Desktop Messenger ("LDM"). This information may include: your IP address, cookie information, globally unique identifier system, operating system, description of any California Medical Equipment and Supplies products connected and how such products are used, browser type, domain names, access times, service provider and referring Web site addresses. This information is used by California Medical Equipment and Supplies to monitor the operation of our Web site and online services and the use of its products, to maintain quality of the service, and to provide general statistics regarding use of our products and our Web site.

California Medical Equipment and Supplies also tracks the usage of visitors to our Web site, including the URL of the visitor's previous Web site and when they exit our Web site. California Medical Equipment and Supplies also keeps track of the pages our customers visit
within our Web site and any transaction details (downloads, orders, requests or referrals) in order to determine what California Medical Equipment and Supplies products, information and services are the most popular. This data is also used by California Medical Equipment and Supplies to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area. California Medical Equipment and Supplies uses various technologies to track trends in the use of our website or online services, including session cookies and GUIDs. These allow us to track how consumers interact with California Medical Equipment and Supplies online and with your permission this information can be tied to your personal information to help us tailor communication to you.

Use of your Information

With your express permission, California Medical Equipment and Supplies collects, integrates and uses this personal and other information to help you quickly find software, services or information on California Medical Equipment and Supplies.com, to help us create Web site content and other services most relevant to you and to alert you to product upgrades, special offers, newsletters, updated information and other new services from California Medical Equipment and Supplies. When California Medical Equipment and Supplies receives information about your session or about you, we may use it for research or to improve our site and the services we offer you. We may also use this information from time to time to monitor the technical functions of our servers and site. California Medical Equipment and Supplies uses this information to communicate with you only after you give your express permission for such communication. California Medical Equipment and Supplies does not share this information with any third parties, except with your consent or as described below.

If you choose not to register and provide this information, you can still use most of California Medical Equipment and Supplies’ services. Unfortunately, you will not be able to access areas that require registration.

If you do not want California Medical Equipment and Supplies.com to send you e-mail or postal mail regarding California Medical Equipment and Supplies products or services, you may opt out when you register by selecting the option stating that you do not wish to receive such marketing materials from California Medical Equipment and Supplies.com by selecting the option stating "Check here if you do not wish to receive California Medical Equipment and Supplies mailings".

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to
maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

We from time to time supplement the information we collect from the site with information from offline or third party sources. We use this information to enhance or overlay the 'profile' of customers and business contact information. This supplementary data is therefore tied to corporate contact information and in some cases personally identifiable
information.

We also may internally compare lists collected from our other sites or within our family of companies to remove duplicate entries.

California Medical Equipment and Supplies may access and/or disclose your personal
information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on California Medical Equipment and Supplies or its Web site; (b) protect and defend the
rights or property of California Medical Equipment and Supplies, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of California Medical Equipment and Supplies’ web sites, or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which California Medical Equipment and Supplies or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. California Medical Equipment and Supplies abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from
the European Union.

Control of your Personal Information

California Medical Equipment and Supplies offers its customers choices for the collection, use and sharing of personal information at the time the customer decides to register. In addition, you may also stop the delivery of future communication from California Medical Equipment and Supplies by unsubscribing at any time. For instance, each email you receive contains instructions explaining how to stop receiving such e-mails.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done
by emailing our Customer Support at webmaster@calmedequipment.com

Security of your Personal Information

California Medical Equipment and Supplies is committed to protecting the security
of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Collection and Use of Children's Personal
Information

We do not knowingly collect personally identifiable information from users under the age of 13. If for some reason we are made aware we have such personal information we will take reasonable steps to delete that information.

USE OF COOKIES

Like many other companies, California Medical Equipment and Supplies uses cookies to help you personalize your online experience. We use both session and persistent cookies. A cookie is a very small text file placed on your hard drive (with your permission) by a web page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you. Cookies are used by California Medical Equipment and Supplies to; for example, when sending you e-mail we may use cookies to tailor the email content to your interests. When you initiate a response by clicking on a link within an e-mail message, you are re-directed onto the Internet. We then record your individual response to help us deliver information
that is more relevant to your interests. This saves you time as it helps California Medical Equipment and Supplies remember who you are. It makes your subsequent visits to California Medical Equipment and Supplies.com simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether or not to accept it. However, on some pages which require authorization, cookies are not optional. If you choose not to accept cookies, you will likely not be able to access these pages.

USE OF GLOBALLY UNIQUE IDENTIFIERS

What is a GUID?

A Globally Unique Identifier (GUID) is an alphanumeric identifier used to indicate a unique installation of a product, and is found in many popular software applications such as web browsers and media players. California Medical Equipment and Supplies may use GUIDs for aggregate statistical analysis, to personalize products and services.

California Medical Equipment and Supplies's Use of GUIDS in LDM products and in
future products

LDM randomly generates a GUID during installation. California Medical Equipment and Supplies uses publicly documented standards to generate GUIDs. From time to time, California Medical Equipment and Supplies may use a GUID with a unique set of numbers in order to gather and aggregate information about traffic patterns, such as how many times
a user attempts to access content from a server. These statistics help us
improve our services.

We may collect data marked by California Medical Equipment and Supplies GUIDs in
order to understand aggregated traffic patterns and other California Medical Equipment and Supplies usage patterns. We use this data in order to measure product performance, better understand types of content that are popular with our users and how our products are used
and to conduct user surveys. We may relate GUID marked system data to other personal information supplied by users. The system information that is linked to your personal information is limited to information about the types of California Medical Equipment and Supplies products you have connected to your computer. Further, consistent with our
privacy principles, California Medical Equipment and Supplies does not sell or share such information with any third party unless we obtain a user's advance informed consent.

USE OF E-MAIL MESSAGING

California Medical Equipment and Supplies will periodically send our registered users e-mail messages about our products and services. When sending you e-mail, we may use an image called a single pixel GIF that allows us to format messages tailored to your computer's capabilities. We also use this technology to determine, in the aggregate, how many people open our e-mails. When you initiate a response by clicking on a link within an e-mail, you are redirected on to the Internet. We then record your individual response to help us deliver information that is more relevant to your interests.

ENFORCEMENT OF THIS STATEMENT OF PRIVACY

California Medical Equipment and Supplies, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.California Medical Equipment and Supplies.com. Because we want to demonstrate our commitment to our users' privacy, we have agreed to disclose our privacy practices and have them reviewed for compliance by TRUSTe.

If you have questions regarding this statement, you should first contact us at webmaster@calmedequipment.com with any questions or concerns. If you do not receive
acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at www.truste.org/users/users_watchdog.html. TRUSTe will serve as a liaison with California Medical Equipment and Supplies to resolve your concerns. However, please understand the TRUSTe program covers only information that is collected
through this Web site www.California Medical Equipment and Supplies.com, and does not cover information that may be collected through software downloaded from the site.

CHANGES TO THIS STATEMENT

California Medical Equipment and Supplies will occasionally update this Statement
of Privacy to reflect company and customer feedback. When California Medical Equipment and Supplies posts changes to this Statement, you will see the word "updated" next to the Privacy Statement link on the front page of California Medical Equipment and Supplies.com. If there are material changes to this Statement or in how California Medical Equipment and Supplies will use your personal information, California Medical Equipment and Supplies will
prominently post such changes prior to implementing the change. California Medical equipment and Supplies encourages you to periodically review this Statement to be informed of how California Medical Equipment and Supplies is protecting your information.

When California Medical Equipment and Supplies receives information about your
session or about you, we may use it for research or to improve our site and the
services we offer you. Thank you for your interest in California Medical Equipment and Supplies and our products.